Frequently Asked Questions (FAQ) | Magic Hands Boutique
Frequently Asked Questions - Designer Bikinis & Luxury Swimwear
Welcome to Magic Hands Boutique's FAQ. Here you'll find answers to all your questions about our exclusive designer bikinis and luxury swimwear.
🛍️ Ordering & Payment
Is Magic Hands Boutique a physical store?
No, Magic Hands Boutique is an online boutique specializing in designer bikinis and luxury swimwear. You can shop online 24/7. We offer pickup options in Prinsenbeek (near Breda) by appointment.
Can I change my order after placing it?
Yes, please contact us as soon as possible at info@magichandsboutique.com.
Can I pick up my order instead of having it shipped?
Yes! Select "Pickup" at checkout and we'll send you a confirmation.
What payment methods do you accept?
- Netherlands: iDEAL, PayPal, Visa, MasterCard, Apple Pay
- Belgium: Bancontact, PayPal, Visa, MasterCard
- Germany & Austria: Giropay, PayPal, Visa, MasterCard, Klarna
Will I receive an invoice with my order?
Yes, you will automatically receive a digital invoice via email.
📦 Shipping & Delivery Times
Netherlands, Belgium, Germany & Austria:
- Shipping costs: €4.95 · FREE from €75
- Delivery time: 2-4 working days
Rest of Europe: €7.95 · Free from €100 · 3-7 working days
When will my order be shipped?
Within 1-2 business days. You will receive a track & trace code.
What if my package arrives damaged?
Please contact us at info@magichandsboutique.com with photos. We will send a replacement or refund free of charge.
↩️ Returns & Exchanges
What is your return policy?
14-day return policy from receipt. Items must be unworn, unwashed, with tags. Always wear your own underwear when trying on.
How can I return an item?
Step 1: Register your return via email with your order number
Step 2: You will receive a return label
Step 3: Send the package back
Step 4: Refund within 5 business days
Who pays for return shipping?
Return shipping costs are at your own expense (approx. €4-7).
📏 Sizes & Fit
How do I know what size to order?
View our size chart. Each brand has its own sizing — always check the product page.
Do the bikinis run true to size, small, or large?
- PQ Swim: Runs true to size
- Garotas & Milonga: Runs true to size, sometimes slightly smaller for string models
- Leonisa: Runs true to size with a shapewear effect
What is the difference between Full, Cheeky, and Brazilian/String bottom?
Full: Maximum coverage, comfortable
Cheeky: Moderate coverage, playful and flattering
Brazilian/String: Minimal coverage, for maximum bronzing
View our bikini bottom guide.
Do the bikinis have padding?
Most bikini tops have removable padding (pads) — always stated in the product description.
Which bikini suits my figure?
View our figure advice guide:
- Hourglass figure → Triangle or Bandeau
- Curvy figure → Shaping swimsuits
- Pear-shaped → Halter tops with Brazilian bottoms
Can I order a top and bottom separately (Mix & Match)?
Yes! Shop our Mix & Match collection.
Which bikini color suits my skin tone?
🧼 Product Care & Maintenance
How do I wash my bikini or swimsuit?
- Rinse immediately after use with cold fresh water
- Hand wash in cold water with mild detergent
- Do NOT wring — gently press out excess water
- Lay flat to dry in the shade
- NEVER wash in a washing machine
How do I care for crochet bikinis?
- Always hand wash in cold water
- Lay flat to dry on a towel
- Store flat folded, do not hang
How do I best store my swimwear?
- Folded flat in a drawer (do not hang)
- Out of direct sunlight
- In a breathable storage bag
🌍 Quality & Craftsmanship
Are your bikinis sustainably produced?
Yes! We work with premium brands that value craftsmanship:
- PQ Swim: Handmade in Colombia, fair working conditions
- Milonga & Saman: Colombian craftsmanship, limited editions
- Leonisa: Sustainable production with a focus on quality
How long does a designer bikini last?
With proper care, our designer bikinis last 3-5 years.
🎁 Gifts & Special Occasions
Can I give a bikini as a gift?
Yes! We offer gift wrapping.
Do you have gift cards?
Yes! Digital gift cards from €25 to €500.
Which bikini is suitable for a wedding/honeymoon?
- White bikinis — perfect for honeymoons
- Bride Bikini Set — exclusive for brides
💬 Customer Service & Contact
How can I contact you?
Email: info@magichandsboutique.com (response within 24 hours)
Opening hours: Mon-Fri 9:00-17:00 CET
Do you have a showroom?
No permanent showroom, but you can visit us by appointment in Prinsenbeek (near Breda).
🔒 Privacy & Security
Is my payment secure?
Yes! All payments are processed via encrypted SSL connections.
How do you handle my data?
Read our full privacy policy.
Still have questions? Feel free to contact us!
Last updated: July 2026