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Frequently Asked Questions (FAQ)

Frequently Asked Questions - Designer Bikinis & Luxury Swimwear

Welcome to the Magic Hands Boutique FAQ. Here you'll find answers to all your questions about our exclusive designer bikinis and luxury swimwear . From shipping and returns to sizing and fit—everything you need to know for a worry-free shopping experience.


🛍️ Order & Payment

Is Magic Hands Boutique a physical store?

No, Magic Hands Boutique is an online boutique specializing in designer bikinis and luxury swimwear . You can shop online 24/7 at www.magichandsboutique.com . We do offer pickup in Prinsenbeek (near Breda) by appointment.

Can I change my order after placing it?

Yes, please contact us as soon as possible at info@magichandsboutique.com . If your order hasn't shipped yet, we can adjust the delivery address or the products.

Can I pick up my order instead of having it shipped?

Yes! You can pick up your order free of charge in Prinsenbeek (near Breda, the Netherlands) by appointment. Select the "Pickup" option at checkout, and we'll send you a confirmation with the pickup address and time.

What payment methods do you accept?

We accept all major payment methods for safe and easy payment :

  • Netherlands: iDEAL, PayPal, Visa, MasterCard, Apple Pay, American Express
  • Belgium: Bancontact, Belfius, PayPal, Visa, MasterCard
  • Germany & Austria: Giropay, PayPal, Visa, MasterCard, Klarna
  • International: PayPal, Visa, MasterCard, American Express

All payments are processed securely via encrypted connections.

Will I receive an invoice with my order?

Yes, you'll automatically receive a digital invoice by email after placing your order. You can also find it in your account under "Orders."

Can I pay with a gift card or discount code?

Yes! Enter your discount code or gift card in the "Discount Code" field at checkout. The discount will automatically be applied to your total.


📦 Shipping & Delivery Times

What are the shipping costs and delivery times?

Netherlands, Belgium, Germany & Austria:

  • Shipping costs: €4.95
  • FREE shipping from €75
  • Delivery time: 2-4 working days

Rest of Europe (France, Spain, Italy, etc.):

  • Shipping costs: €7.95
  • FREE shipping from €100
  • Delivery time: 3-7 working days

Worldwide (US, Canada, Australia, etc.):

  • Shipping costs: €12.95
  • Delivery time: 7-14 working days
  • Please note: Import duties and VAT may apply

When will my order be shipped?

Orders are processed and shipped within 1-2 business days . You'll receive a track & trace code by email once your package is on its way. Orders placed on Friday after 2:00 PM will ship on Monday.

Can I track my package?

Yes! As soon as your order has been shipped, you'll receive a track & trace link by email. This allows you to follow your package in real time all the way to your door.

Do you ship internationally?

Yes, we ship worldwide ! From Europe to the US, Canada, Australia, and beyond. Please be aware of potential import duties and VAT for countries outside the EU.

What if my package arrives damaged?

Contact us immediately at info@magichandsboutique.com with photos of the damage. We'll send you a free replacement or offer a full refund.


↩️ Returns & Exchanges

What is your return policy?

You have a 14-day return policy from the date you receive your order. Items must be unworn, unwashed, and in their original condition with tags attached. For hygiene reasons, always wear your own underwear when trying them on.

How can I return an item?

Step 1: Register your return via info@magichandsboutique.com with your order number.
Step 2: You will receive a return label and instructions
Step 3: Return the package
Step 4: You will receive your refund within 5 business days of receipt

Can I exchange an item for a different size or color?

Yes! Please specify the size or color you'd like to exchange when you submit your return request. We'll send you a new item as soon as we receive your return. Exchanges are free within the Netherlands, Belgium, and Germany.

Who pays the return costs?

Netherlands, Belgium & Germany: Return costs are at your own expense (approx. €4-7)
Rest of Europe & Worldwide: Return costs are at your own expense

When will I get my money back?

You'll receive your refund within 5 business days of receiving and inspecting your return. The money will be credited back to the account you used to pay.

Can I return multiple orders together?

Yes, you can return multiple orders in one package. Please include all order numbers in your return request.

What if an item doesn't fit or I don't like it?

No problem! Return the item in its original condition within 14 days. We're happy to help you find the perfect size – contact us for personalized sizing advice.


📏 Size & Fit

How do I know what size to order?

Check out our comprehensive size chart with measurements by brand. Each brand has its own sizing. Tip: If you're between sizes, choose the larger size for optimal comfort.

Do the bikinis run true to size, small or large?

The fit varies per brand:

  • Agua Bendita: Fits normal to small - if in doubt, choose a size larger
  • PilyQ: Fits normally
  • Luli Fama: Fits small - often recommend a size larger
  • Leonisa: Normal fit with shapewear effect

Always check the product page for specific sizing advice per item.

What's the difference between Full Bottom, Cheeky Bottom, and Teeny Bottom?

Full Bottom: Maximum coverage, comfortable and modest
Cheeky Bottom: Medium coverage, sexy but not too revealing
Teeny/Brazilian Bottom: Minimal coverage, sexy and daring

Check out our fit guide for more advice.

Do the bikinis have padding?

Most bikini tops have removable pads that you can remove for a more natural look. This is always stated in the product description.

Which bikini suits my figure?

We have an extensive figure advice guide with tips for:

Can I order the top and bottoms separately (Mix & Match)?

Yes! Many of our bikinis are available as separate tops and bottoms. Shop our Mix & Match collection to create your perfect combination.

Which color bikini suits my skin tone?

Read our color advice guide :

  • Warm skin tone → Red , Green , Orange tones
  • Cool skin tone → Blue , Purple, Pink
  • Neutral skin tone → All colors suit you!

🧼 Product Care & Maintenance

How do I wash my bikini or swimsuit?

For optimal lifespan of your designer swimwear:

  1. Rinse immediately after use with cold fresh water (removes chlorine, salt and sunscreen)
  2. Hand wash in cold water with mild detergent
  3. DO NOT wring - gently squeeze out excess water
  4. Lay flat to dry in the shade (NOT in the sun or dryer)
  5. NEVER wash in the washing machine

How do I maintain crochet bikinis?

Crochet bikinis require extra care:

  • Always hand wash in cold water
  • Use mild, color-safe detergent
  • Lay flat on a towel to dry
  • Avoid contact with rough surfaces (may pull threads)
  • Store flat folded, do not hang

What is the best way to store my swimwear?

Store your designer bikinis and swimsuits :

  • Folded flat in a drawer (do not hang - can stretch)
  • Keep out of direct sunlight (prevents discolouration)
  • Separated from items with zippers or hooks
  • In a breathable storage bag for long-term storage

Will the colors fade?

With proper care, the colors will remain beautiful. Tips to prevent discoloration:

  • Always rinse immediately after use
  • Avoid prolonged contact with sunscreen and oils
  • Dry in the shade, out of direct sunlight
  • Wash with color-safe detergent

🌍 Sustainability & Quality

Are your bikinis sustainably produced?

Yes! We partner with premium brands that value sustainability:

  • Agua Bendita : Handmade in Colombia, fair working conditions
  • PilyQ : Use of recycled materials
  • Leonisa : Sustainable production with a focus on quality

How long does a designer bikini last?

With proper care, our designer bikinis last 3-5 years . The high-quality materials and craftsmanship ensure long-lasting quality—an investment that pays for itself.


🎁 Gifts & Special Occasions

Can I give a bikini as a gift?

Yes! We offer gift wrapping . Just specify when ordering that it's a gift, and we'll wrap it beautifully. You can also purchase a digital gift card in any value.

Do you have gift cards?

Yes! Our digital gift cards are available from €25 to €500. A perfect gift for any occasion. The recipient can choose their favorite designer bikini.

Which bikini is suitable for a wedding/honeymoon?

For special occasions we recommend:

Also read: Our bridal swimwear guide


💬 Customer Service & Contact

How can I get in touch?

Email: info@magichandsboutique.com (response within 24 hours)
WhatsApp: Available for quick questions
Opening hours: Mon-Fri 9am-5pm CET

Can I get personal advice?

Yes! Our team is happy to help you with personalized sizing advice, style tips, and product recommendations . Send us an email with your question, and we'll help you find the perfect bikini.

Do you have a showroom?

We don't have a permanent showroom, but you can visit us in Prinsenbeek (near Breda) by appointment to try on items. Contact us to schedule an appointment.


🔒 Privacy & Security

Is my payment safe?

Yes! All payments are processed via encrypted SSL connections . We do not store credit card information. All transactions are securely handled by certified payment providers.

How do you handle my data?

We respect your privacy. Read our full privacy policy for more information about how we protect and use your data.


Do you have any questions? Feel free to contact us. Our team is happy to help you with all your questions about our exclusive designer bikinis and luxury swimwear !

Last updated: February 2026

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