Frequently Asked Questions (FAQ) | Magic Hands Boutique
Frequently Asked Questions
Everything you might want to know before ordering. Question not answered here? Email info@magichandsboutique.com — you'll hear back within 24 hours on business days.
In short
- Free shipping over €100 within the EU
- 14-day returns
- Delivery in 2–5 business days, dispatched within 1–2
- Klarna, credit card, Apple Pay, iDEAL, Bancontact
- Tops and bottoms sold separately in different sizes
📏 Sizes & Fit
The question we're asked most — and the most important one to get right.
Which size should I order?
Check the size charts. Every brand fits differently — each product page states the sizing advice for that specific item.
Unsure? Email us before you order. Tell us your usual dress size and cup size and we'll advise you personally. That saves you a return.
Do the brands run true to size, small or large?
- PQ Swim: true to size
- Garotas & Milonga: true to size, string styles sometimes slightly smaller
- Leonisa: true to size, with a shaping effect
- Saman Tropical Wear: runs small — order one size up
- Towers Swimwear: true to size
Can I order top and bottom in different sizes?
Yes. Almost everything is sold separately — see Mix & Match. Useful if you're an M on top and an L on the bottom.
What's the difference between Full, Cheeky and Brazilian/String?
- Full — maximum coverage, comfortable all day
- Cheeky — moderate coverage
- Brazilian/String — minimal coverage
Compared in detail in the bikini bottom guide.
Do the tops have padding?
Most have removable pads. Always stated in the product description.
Which bikini suits my figure?
- Hourglass → triangle or bandeau
- Tummy or wanting more coverage → tummy control swimsuits or high waist bottoms
- Pear shape → halter tops with Brazilian bottoms
- Larger cup size → halter tops give the most support
More in the body type guide.
📦 Shipping & Delivery
What does shipping cost?
Free over €100 within the EU. Below that, shipping costs are shown at checkout — before your order is final.
Switzerland, Norway and the United Kingdom fall outside the EU zone. Separate rates apply there, also visible at checkout.
How quickly will my order arrive?
We dispatch within 1–2 business days. After that, 2–5 business days within the EU, 3–7 outside. You'll receive a track & trace code once it's on its way.
What if my parcel arrives damaged?
Send photos to info@magichandsboutique.com. We'll send a free replacement or refund you.
↩️ Returns
What is your returns policy?
14 days from receipt. Items unworn and unwashed, with tags and hygiene strip. Please wear your own underwear when trying on.
How does it work?
- Register your return by email with your order number
- You'll receive instructions and the return address
- Send the parcel back
- Refund within 5 business days of receipt
Who pays return shipping?
That's at your own expense. Which is why we'd rather advise you on size beforehand — email us, it costs you nothing.
💳 Ordering & Payment
Which payment methods do you accept?
- Klarna — pay later or in instalments
- Credit card — Visa, Mastercard, American Express, Maestro
- Apple Pay, Google Pay and Shop Pay
- iDEAL — Dutch customers
- Bancontact — Belgian customers
What you see depends on your country. All available methods appear at checkout.
Is paying secure?
Yes. Everything runs over an encrypted connection and we never store payment details.
Can I still change my order?
Yes, email us as soon as you can. As long as your parcel hasn't shipped, we'll adjust it.
Will I get an invoice?
Yes, automatically by email.
Is Magic Hands Boutique a physical store?
No, we're an online boutique. All orders are shipped.
🌍 Our brands
We work only with handmade designer brands in limited runs — never mass production.
- PQ Swim — handmade in Colombia, designed in California
- Garotas — Colombian craftsmanship
- Milonga & Saman Tropical Wear — Colombian, limited runs
- Leonisa — Colombian compression technology
- Towers Swimwear — colourful designs
How long does one of these bikinis last?
With proper care, several seasons. Handmade swimwear uses heavier, lined fabric that stretches and fades far more slowly than mass production — that's where the price difference sits.
🧼 Care
How do I wash my swimwear?
- Rinse with cold fresh water immediately after use — this is the most important step
- Hand wash in cold water with mild detergent
- Don't wring; gently press the water out
- Dry flat in the shade
- Never machine wash or tumble dry
What about crochet or beaded pieces?
Always hand wash, dry flat on a towel, store folded flat and never hanging — this protects the handwork.
🎁 Gifts
Do you have gift cards?
Yes. Email us for options and amounts.
Can I give a bikini as a gift?
Yes, we offer gift wrapping — just mention it in the notes field with your order.
Something for a wedding or honeymoon?
Browse the white bikinis or the Bride Bikini Set.
💬 Contact
Email: info@magichandsboutique.com
Response time: within 24 hours on business days
Available: Mon–Fri 9:00–17:00 CET
Questions about size, fit or a combination? Ask before you order — that's what we're here for.
Also read our privacy policy.
Last updated: August 2026